Accessibility

We want every guest to be able to browse our cabins, read what a stay includes, and book a trip, whatever device or assistive technology they use. This page explains the standard we hold the site to, what we know still falls short, and how to reach a person if something gets in your way.

The Standard We Aim For

We aim to meet Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. It is the benchmark U.S. regulators and courts use for websites, and it covers the things that matter most in practice: working with a keyboard alone, working with a screen reader, readable color contrast, and text that reflows when you zoom in.

We audited the site against that standard in August 2026 and have been working through what it turned up. We do not claim the site is perfect, and we would rather tell you where it is weak than pretend otherwise.

What We Have Done

  • Every page starts with a skip link so you can jump straight to the main content.
  • The whole site can be operated with a keyboard, including the menu, the booking widget, the date pickers, the photo galleries and the FAQ.
  • Keyboard focus is always visible, so you can see where you are on the page.
  • Forms have real labels, and when a form cannot be submitted we say which fields need attention and move you to the first one.
  • Images carry text descriptions, and images that are purely decorative are hidden from screen readers instead of read out.
  • Text meets the contrast minimums against its background, and the page reflows down to a 320 pixel wide window without sideways scrolling.
  • Anything that moves on its own can be paused, and we respect your device's "reduce motion" setting.
  • Videos have captions, and our longer videos have a written transcript.
  • Booking and checkout run on our own code rather than a third party's, so when something there needs fixing we can fix it. It is the part of the site we have tested hardest for keyboard and screen reader use.

What We Know Still Falls Short

  • A few things on this site are run by other companies, and we cannot change their code: the maps on our cabin pages, the application form for creators, the property submission form, and the podcast booking calendar. If one of those gets in your way, call or email us and we will take your information directly.
  • We have not yet completed a full review with every screen reader in common use. If you use one and something reads wrong, we want to hear about it.
  • Some older blog posts may still have image descriptions that are thinner than we would like. We are working back through them.

If Something Blocks You

Tell us and we will fix it, and we will help you get what you needed in the meantime. There is no form to fill in and no ticket to file. A person reads these.

Please tell us the page you were on and what happened, and mention the device, browser or assistive technology you were using if you can. We aim to reply within two business days. If you are trying to book a specific cabin for specific dates, say so and we will hold what we can while we sort it out.

How We Test

We check the site with automated accessibility tooling on every significant change, and we test by keyboard alone across the pages that matter most: the home page, the cabin listings, each cabin page, the booking flow and the contact form. Automated checks only catch part of the picture, which is why the reports we get from guests carry real weight.

Last Reviewed

August 2026.